Gina Accomodated me for early check in. As a Diamond Member I’m happy and it made it so convenient. I also had a lot of room, as it was very spacious with a nice view

I stayed here for two nights, and overall, I had a very pleasant experience! The room was clean, the bed was comfortable, and the room smelled AMAZING. Everything felt nice and welcoming. Although I didn’t get a chance to enjoy the amenities, I did check them out, and the pool, hot tub, and fitness center were all pretty nice. The hotel delivered where it mattered most: a clean, comfortable, safe place to stay.I especially want to recognize Kayla, who checked me in. She was absolutely wonderful. I shared what I had been through at another hotel earlier that day and explained that this Hilton was pretty much my last resort. I was just grateful to finally be somewhere clean, comfortable, and safe, and Kayla genuinely listened. That kindness meant more than she probably realizes. On my second morning, I ran out of coffee, and she brought me more. Those little gestures make a big difference, and people like Kayla are what make a hotel memorable. She deserves recognition for the care she showed me!There were a few minor things worth mentioning. I booked through Priceline and didn’t realize breakfast wasn’t included, so the additional charge was a little disappointing given the room rate. The shower door also appeared to have been damaged and repaired at some point. It still worked, but it was difficult to open and close. These are areas where a little attention could make an already nice stay even better.The bar experience was a bit less impressive. The bartender got up to help me even though she had been watching the game, which I appreciated. They didn’t have my usual drink, so I ordered something else. Unfortunately, after I tipped her well, other customers arrived, and I felt overlooked. There was no thank you or good night. It wasn't a huge deal, but a little consistency in customer service would have made the experience better.One thing I did appreciate was the hotel's overnight security. I had to leave around 12:30 a.m. to pick up my son downtown and take him back to his Airbnb. When I returned around 1:30 a.m., the sliding doors were locked. I was briefly concerned about getting back inside, but I appreciated that the hotel took security seriously.I also asked about a late checkout and was told the hotel was booked and that an additional hour, if available, would cost $25. I understand that occupancy affects flexibility, and the hotel wasn't responsible for the unexpected circumstances that I have encountered. Still, after spending $581 on my stay, a small gesture of hospitality would have meant a lot. A complimentary breakfast or a little flexibility with checkout would have been a thoughtful way to make an already stressful situation easier.Overall, I’m happy with my stay and would return. The room was clean, comfortable, and welcoming, the amenities looked nice, and Kayla's kindness genuinely stood out. There is room for improvement in a few areas, but the positive parts of my experience outweighed the negatives. Most importantly, I felt comfortable staying here, and I left remembering the person who went out of her way to make me feel welcome.Hilton, please recognize Kayla for the wonderful job she does. She reminded me that great hospitality isn't just about a nice room. It's about how you make people feel, especially when they're having a difficult day. She made a difference, and that's worth five stars! ⭐⭐⭐⭐⭐

One of the nicest Hilton Garden Inns I have ever stayed in. It is so clean and well decorated that I felt like was in a new hotel. Desiree, the Assistant GM, was extremely helpful with a request. Gina, at the front desk, is from the same hometown as me and we enjoyed chatting at check in. 2 blocks from the hotel is the pedestrian mall of Old Town Arvada full of restaurants and shops. The expressway is very close. Great location. Nice pool and jacuzzi. Small bar, also for a cold beverage.

We had booked an Airbnb because we thought it could be more private for out two little dogs we were traveling with but and we had to find another place at the last minute to stay because their water heater was not working. This Hilton Garden was a way better choice and in a better location. Our Airbnb was not worth the expensive price! Was only 150 Dls cheaper than the Hilton and definitely did not meet the high standards for cleanliness, friendly staff and great location. Out little dogs were easy to manage too since our room was quiet. I'm glad the Airbnb place had the water heater out and we got to find this Hilton at Arvada. This location gave us so many options for food and activities with walking distance. I will not even consider Airbnb and the risk of having a bad experience and waste my time in future trips.

We really enjoyed our stay here! The king room was spotless with ample space. We had happy hour at the bar downstairs. We especially loved where the hotel is located to walk into Olde Town Arvada and to travel quickly to other towns.