Grateful Shopper's is the premier undercover video evaluation and customer experience research company of the PNW. Our system is an invaluable tool for all business owners, helping you identify the key areas that are effecting your business both positively and negatively. Did you know that companies with a NPS above the industry standard grow at over twice the rate of their competitors? Or that by decreasing customer detraction rate 5%, you can increase profits up to 95%? Do you know what your Net Promotor Score is? Contact us for a limited time no-charge trial of our service. Market research, Video Mystery Shops, Social Media Marketing Consulting, Compliance audits & more! Contact us today!

Phone: (509) 218-0155