I used a Groupon and I'm very happy I didn't pay full price. My flight got changed the day before to an earlier time. I tried calling 24 hours prior to the original time and left 2 messages, I then emailed a few times to let them know and see if I could move the private car pick up to another time or change it to my next trip to Las Vegas. No reply. I paid $24 for an Uber Lux from the Cosmo and headed to the airport. I get a text saying my pick up would be within 2 hours. I called the number who texted me and said I was at the airport. The reply I got was why didn't you call me?. I stated I didn't know who my driver was and texted him a screenshot of the email I sent the day prior. I emailed a few time since (the ride was in July and it is now September) and nobody has ever replied to my email or called me back. The pick up was lovely and the driver was great. But great drivers can only go so far. Do yourself a favor and get an Uber, because if changes happen you won't get a reply. I'm bucking this up as a loss.

my wife and I went to the premium outlet mall in south end of town to do some shopping. Rode the SDX bus over to the transfer station and needed too purchase our tickets. Used the kiosk station and was putting my $16 in for 2 tickets, for 24 hr rides, when the machine stopped after $11. Now down $11 bucks. Found a supervisor by the name of Jackie and explained what had happened. She gave us 2 tickets for 24hrs and said not too worry about the other $5 that I was willing to pay. Thank you for the great customer service Jackie. Had a great time in Vegas :)