Been here many many times. Wait times are long but the staff do their best to churn through the crowd. Staff are mostly chill and helpful.

I called the Pasadena location and asked to speak with someone in the archery department and was put on hold for an hour. No one ever helped me. So I called the West Covina store and was put...

Very bad customer service. I called three times and waited on hold for more than 20 minutes each time. When someone finally answered, they hung up right away. Extremely frustrating experience.

Can't tell much about this place, just been there once and it's a long waiting time, like you need to wait for more than half a day in the line, for even sor a simple question! Not a bad place...

Some of the salespeople are cool. The majority of staff and service are terrible. Go support a business who is happy to help, and wants your business. It's so close to me so I tried a few times...