Blake at Zales is amazing. He is incredibly personable, knowledgeable, and has such a fun and distinctive way of talking about the jewelry. He made the experience feel exciting, special, and very...

warning!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i purchased a ring in april 2025 while on sale and put it back for a birthday gift 8-7-25. i purchased the warranty. a couple of weeks later it was...

My husband & I eloped and needed to get rings to commemorate the day. LAVONIA helped us and was incredible. We both remarkably found rings that *fit* and Lavonia was great at getting to know *us*...

The staff was unprofessional and disorganized. They managed to make a simple issue of an earring that was shipped from the zales.com website with a missing clasp into a customer service nightmare...

Such great customer service! I lost my warranty paperwork during our move out here and they were able to quickly find my purchase and reprint a new copy for me. They even cleaned my ring while...