For the most part my Spectrum/Charter service has been reliable. The reason I am giving Spectrum a lower rating is because they were charging me for 200 Mbps service when I was only receiving 100...

poor service.out of country rep.cant speak english.very,very bad service.beware do not under any sercomstance change your now service or you will regrete it.

Disgusting predatory tactics by sales agents. Took advantage of me while I was in crisis and ripped me off for 6 months after, then wouldn't refund my money and that phone call still took almost...

Seems like this company would love to see what charges they can get away with.. I spent about an hour waiting to get a billing technician to reverse charges that did not apply. Time is money and...

I tried for three days to upgrade my Spectrum plan. Spectrum was unable to do it. I was continually placed on hold, calls were dropped, and in the end nothing was accomplished.