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Chipotle Mexican Grill Mexican Restaurant ·$

Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company's "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Website: chipotle.com

Phone: (413) 736-1005

Closed now

  • Wed 10:45 AM - 11:00 PM

241 Memorial Ave West Springfield, MA 01089 ·460.37 mi

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Amenities

  • Family friendly

Reviews

yelp
2.0 57 reviews
5 star
8 4 star
2 3 star
4 2 star
5 1 star
38
Melik K. 10/20/26

This location consistently appears understaffed, poorly organized, and seriously lacking in cleanliness. The counters, floors, utensils, pots, and glasses are often visibly dirty, raising concerns...

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Don S. 09/27/26

The girl with the red hair is the goat. Place is awesome. Portions could feed a village

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Jacob A. 08/13/26

Terrible customer service. Waited 30 minutes for a burrito. Super slow and unpleasant service

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Eric C. 05/08/26

I waited for 30 minutes for my food. Only one girl was making bowls and burritos, while the others stood around doing nothing. My rice was incredibly tough, and the chicken was slightly rubbery....

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Tabitha B. 04/15/26

My mom and I ordered on the app for dinner. Both our bowls were half portions. The rice doesn't even cover the bottom of the bowl. And when she went into pick it up the dining area was filthy.

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