I think it's natural for us to come to yelp to complain when we are dissatisfied. I feel compelled to write a good review for this store. We come in here a lot (my kid loves shoes!) and every time...

Giving them four stars for no other reason than when I called to see if they had the specific shoe I wanted and, even though they didn't, the guy on the phone went out of his way to help me try...

Dear Cody, When Daddy was growing up, back to school shopping was a big thing. In the two weeks before the dreaded end of summer, kids and their parents flock to Serramonte for notebooks,...

I bought a pair of New Balance running shoes for my son. After two weeks, the side ripped out. I tried to return them because they were so clearly faulty. They told me, No, they're too worn! He...

I ordered two pairs of shoes online for pickup in store. Both pairs were gifts, so I wanted to make sure I got the correct and style(s) and size(s) for each person. The store cancelled my order...