We were browsing for a new sound system this past weekend. We finally found one that would suit our needs. We found a customer service rep and asked her if she had any in stock. She happened to...

Worst Customer Experience I've Ever Had Completely Unreliable and Zero Accountability I had the single worst customer experience of my life with this company. I scheduled a TV delivery and...

I bought a graphics card in April 2025 and have had nothing but problems and have to take it in almost every week to geek squad to have them do repair. They are so ridiculous. They only give you...

I was there yesterday to pick up a soundbar. I asked the greeter where to go, she pointed me to the line where there was one guy waiting. After the one guy was done, the Best Buy employee walked...

You would think Best Buy have specialty people who understand, electronics, computers, etc. But many of them couldn't answer the questions and didn't know and said I don't know. I was very...