Gave us a complimentary room whenever our was unavailable for maintenance which came In extra handy and it was completely clean and the whole front desk staff is helpful and very welcoming especially Gabby she helped me out very much

Breakfast was great and very complete, they listen to customers and do their best to make you feel comfortable.Downtown is a pretty busy area, valet parking has a few but in summer would recommend.

The hotel is one of the worst Marriott properties I have every stayed at. The check in desk is so high the woman who tried to check me in couldn't see over it. I had checked in online and just needed a key. She couldn't figure out how to do that, though she kept trying and didn't ask her colleague for help until he offered. By that time I'd been standing at the desk for 10 minutes. It took another 5 minutes to get my key, I was offered a voucher for $10 based on my status, not offered points in lieu of a welcome gift. She didn't acknowledge or apologize for how long the process took.A bigger disappointment was my room. The door was stuck shut. When I got into the room I could tell it had been recently painted because there was paint on furniture, on the floor, on the mirrors. The furniture was shabby - literally all of the veneer pieces were chipped and scratched, the fabric covering the chair was frayed, and there were just 5 hangers. I called guest services to ask for more, was told I'd be placed on a brief hold, and was left on hold for 10 minutes before I hung up. When I called back and told the person this, she said several guests were ahead of me and put me on hold again. I gave up. The carpet in the room and the hallway was shabby as well.There are no drawers, just 2 small shelves near the bottom of the closet. There was no pen or paper. No USB-C power. There were a couple positives - the staff was very nice and the little kitchen was well-stocked. Other than that the hotel was absolutely awful.The rate was $208/night. If I had any idea how bad the hotel is I would have stayed someplace else.

I had a really disappointing stay at the Element Hotel in downtown Austin. The customer service was very poor—despite making a valet request ahead of time, they were extremely short-staffed, and it took over 30 minutes to get my car. The rooms were both very dirty, and it was clear they don’t take time to clean the space. The shower pans have a poor design, causing water to spill out every time you use them. And to make matters worse, a homeless person even urinated outside the hotel, which made the whole place feel unsafe and unkempt. Overall, I would not recommend this hotel.

Just DONT! Probably my worst hotel stay in 2 decades. Room get hot (as they face the sun mostly all day), and AC does not cool them down properly. The Road Noise (if you are main street facing) is beyond atrocious. Motorcycles and loud exhausts all day long. Pull out mattress / bed is barely passable for a nights sleep. Even their largest rooms still feel cramped. Even though this is 'at the domain', I would never recommend walking from here to the Domain attractions. Parking still costs daily ($15/night or so). Ambiance is overall of that of a budget hotel. Gym is small. I would stay anywhere other then here next time. The only redeeming quality here was that all the staff was attentive overall.