Not too impressed. The customer service is mediocre and the communication is terrible. Half the time they won't answer their phone, and the HQ of Hertz has little to no contact with individual...

So im over hertz after my last experience. Just figured I'd come on here and tell you I made good on what I said I was gonna do. If yall don't get fired maybe you will learn something from this...

Terrible customer service. I booked an economy car, showed up and was an hour late. The attendant told me they tried to call but I looked on my phone and showed him I had absolutely no incoming...

This is the worst HERTZ rental establishment. Several times I have reserved a car only to show up it is not available or have to wait 30-45 minutes for them to get one. Or no one is there and your...

If I could give a zero rating to this Hertz rental location at the St. Augustine Airport I would. I booked a reservation online for a full size car and got my confirmation number. The associate...