Texas Department of Public Safety in Carrollton, TX – Reviews, Hours, and Contact Details

Line is already 100 deep in pouring rain 15 min before opening

Avoid this place like the plague! Read my review and you'll know why.

Large waiting area with digital check in & screens with #s being served at designated stations. Way better than standing in a long line!

There are people lined up 4 walls as well I assume the workers get paid hourly because it seems they take their time with every other person

THIS IS THE EXACT TIME IT TOOK ME TO GET OUT OF THIS MEGA CENTER

Texas Department of Public Safety Vehicle Registration

2.5 191 reviews on

Phone: (512) 424-2600

4600 State Highway 121 Carrollton, TX 75010 ·1041.50 mi

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Reviews

2.5 191 reviews

5 star

55 4 star

16 3 star

8 2 star

8 1 star

104

Laura S. 05/08/26

Best DMV experience I have ever had! This location is clean and very efficient. From the minute you walk in, everyone was genuinely kind and helpful. I wanted to leave a special 5 Star compliment...

Leigh W. 04/14/26

The best DMV experience! No wait time and Jonathan couldn't have been any more helpful for my 16 year old son's first driver's license. Will be back!

Missy R. 06/03/25

My daughter experienced a house fire that destroyed her DL and all other forms of Identification. Currently enrolled in grad school she flew here from Florida to get it replaced and of course her...

Patricia R. 08/07/26

I want to thank Evie at this location! She was very professional, kind, and extremely helpful! Honestly, she made this process go so smoothly for me, since I wasn't sure how it would turn out...

Michael X. 06/26/26

This place is a clown show. The lady at the front acts like answering a simple question is beneath her. One question and she's rolling her eyes, huffing, and acting like I'm the problem. Then she...

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