I have never used an appliance repair service. Our 3 year old LG Refrigerator had the compressor break down. LG contracted Aurora Appliance Repair to come install our new compressor that was...

I requested a service call, and Ray claimed she could not get me on the schedule and would call me back. I called her back twice and she still claimed she couldn't put me on schedule due to...

If I could give zero stars I would. Unfortunately we were sent to them through our home warranty to determine a leak with our built in Viking Refrigerator. The technician sent to us was extremely...

They are a LG authorized repair service that doesn't understand how to order parts from LG. They keep making me call LG to order the replacement compressor which is under warranty. After multiple...

We were held hostage by Aurora Appliance for 5 hours today. The company was scheduled to do repair on a brand-new Frigidaire range between 8 and 12 today. They didn't show up, didn't call. I...