There the best. The employees are very nice and well mannered. The manager Joe downtown hartford is great he doea his best to meet ur needs in what kind of car ur getting, and there just great...

Truly a nightmare experience, largely due to the fact that the main guy at the check-in is one of the rudest, most condescending customer service agents I've ever encountered in any industry ever....

4/9/26 Incredibly slow, 1 employee renting, taking a good 20 minutes or more just to rent each car! Now they just bumped a retail person in front of my waitlist!

This experience reflects a serious breakdown in management decision-making at the Hartford - Weston Street Hertz branch. On February 12, 2026, I arrived at 3:00 PM for a confirmed 4:30 PM...