We do not recommend Avalon spa because they cancelled appointment after we reached their spa because their ladies masseuse took the day off. We had confirmed the appointment with Fifi before arrival so there was no reason for them to change anything on us. They didn't have the courtesy to inform us of the cancellation. When we asked why they didn't notify us, one of the reason they mentioned was that Groupon rate that Avalon had offered which they realized was low. Well, that is Avalon's fault, not customers. We ae disappointed about the lack of courtesy or business ethics.Most importantly they were NOT apologetic that they had wasted our time and Uber ride cost we had incurred. We sincerely ask all customers to NOT use Avalon Spa and instead go to other 2 SPAs that are right across the street.We will also inform Groupon about the vendor who backs out on confirmed appointments.

The location wasn't the best, kinda hidden but once we found it with our Uber we were pleasantly surprised. Great staff, ready for us. We had couples. Hot stone massage which was a full relaxing hour.

The hairstylists here are not good, do not come here for hair color they will ruin your hair like they ruined mine. Read all reviews before coming here.

We went in for a 90 minute couples massage, my husband and I. I do want to say the massage was great except the excessive compression technique at the beginning and the slapping on the body. The one star is for the rest of the experience. The place was dirty, including a dead cockroach in the restroom shower and a live one running across the floor in the reception area after our massage. We were not greeted by our therapists, rather taken to the couples room and instructed to undress and climb on the table by the receptionist. I asked if our therapists were going to greet us, as it is customary to have your therapist greet you and ask you questions prior. I was told no, they end up talking too much. The table was very uncomfortable. There was no head rest to adjust, just a hole in the table. No heating pad or cushion underneath the sheet. The therapists come in and say put your face down. I said I wanted to meet the person who was going to massage me first, nope instructed to put my face down in the hole. After they massaged our backs they said to relax and then they walked out the door and left. They came back a few minutes later with hot stones. After they were done massaging our legs they left the room again, came back with hot towels. After being turned over, they massaged neck, arms and legs and left the room again. We had a foot scrub add on. It didn't add any time they just incorporated it into the 90 minute massage. So they must have left to get the product and towels. We didn't get our feet massaged at all. Part way thru the foot scrub the door opened and the receptionist came in and took over. It was a horrible and uncomfortable experience all around. I have been a massage therapist for 18 years, I have to say this place is a nightmare! You always greet your clients so they know who is going to be touching their body. You NEVER change out a therapist and allow some random person to come in and touch the person on the table without their consent! I am not even sure what kind of oil they used. I don't believe it was actually massage oil. After having it wiped off with a warm towel, using the sheet to wipe it off my body. I was still oily 5 hours later, that's when we could get back to our hotel to shower. I have always enjoyed having the oil on my body, it eventually absorbs in. Not this oil, it was just greasy! I ended up with a rash on my body. Clean your place up, vacuum/sweep. Each room should have a hot cabi for towels. If you are offering stones, each room should have a stone pot. Therapists should not be going in and out of the room. The therapists should be greeting the client and taking them back. It serves multiple purposes, therapists who have gone to school know why that is important.

Went 3 years ago, and had a fabulous massage. Came back after COVID, and still excellent. I had hot stone and CBD massage. If this was in NYC (where I live), I would go every week.