control unit went bad. minka sent o new replacement at no charge. thank you for standing behind your product. nice experience for a change. great customer service.

Forced to but 1 for rating but its a ZERO rating. Purchased a Minka fan. Something was wrong with the motor, every speed produces a loud grinding noise. Impossible to use in my bedroom. Called...

Unbelievable tech support on a fan that was purchased 3 years ago. The tech support responded by saying that they do not stock or sell the part that is needed to repair the fan. They instructed me...

Purchased an Aviation fan that came with 2 down rods 6.5 and 3.5. I needed the 6.5 so OK. Purchased 2 more fans and neither can with a 3.5 down rod which I needed. Called Minka thinking is was a...

The iron rod that connects to the blade was kinked. I called them and without question they sent replacement parts (and its been more than a year since i purchased the fan).