I used Uber for the first time recently and had a great experience with its services. I live on the outskirts of Grand Rapids and even requesting an Uber ride from there only took 12 minutes or...

The Uber app indicated a driver was 6 minutes away from the airport. So I choose this driver as an Uber X. Then it took 5 minutes for the app to confirm the ride with this driver. Then it...

Doesn't serve this area well. None available from Amtrak Station to downtown hotels at 11pm. I had to walk in snow a kilometer with luggage. Boo.

Robert driving a black Town & Country in Grand Rapids, MI is terrible. I had to catch a flight out in the storm, he was 10 minutes away and continued to string me along for over an hour insisting...

I am so tired of booking rides way ahead of time and either no one shows up or they're late. I am late for work today by 35mins!!! Not acceptable! I am requesting a refund but most likely won't...