Not only is Hotel Clariana a beautiful, well-located hotel but my experience with Tina Plan was extraordinary. I booked a room on the phone for my daughter who was arriving late on the train into town on her own. She quickly completed the booking on the phone, and I received immediate confirmation. She made sure my daughter was let in and looked after. After the two-night stay, my daughter said she felt like she was staying with a family member, not an impersonal hotel staff member. Thank you, Tina, for making sure she felt safe and welcomed. To the hotel owners, you have an extra special employee there! I highly recommend the hotel to anyone traveling to San Jose and staying downtown.

This heritage property is friendly, charming and comfortable. Built in 1913, it offers clean, well-furnished rooms and polished public spaces with a vintage personality. It's rated a 2* hotel but sure didn't feel like it. We found it welcoming and enjoyed our stay.Our room was well-furnished, with microwave, fridge with two free bottles of water, a Keurig coffee maker and a folding luggage stand. The mini-bar prices are guest-friendly: just one dollar for M&Ms, Pringles, energy bars, cookies, candy and canned soft drinks.We heard zero noise from busy Santa Clara Street in our 4th floor rear room, and none from other rooms either - not with two feet of concrete between floors, according to the friendly manager. The free-standing heater/air conditioner was a bit noisy, but not enough to bother us. The towels were not plush but definitely a step up from what you might expect in a 2* hotel. The hotel has off-street parking; it's free if you book on their website.The included continental breakfast offered a good variety of baked goods, pastry, cereal, fruit and yogurt. The three kinds of coffee - medium roast, decaf, and New Orleans style dark roast with chicory - The three kinds of coffee - medium roast, decaf, and New Orleans style dark roast with chicory - were on the weak side. For a full breakfast try the Whispers Cafe and Creperie, a block and a half south on Third Street.We did see a few homeless men in the area - it's between City Hall, the convention center and the SAP Center - but we weren't bothered and hotel entry requires your key card at all times.Bottom line - we were delighted with the Clariana; a comfortable room with everything we needed, good location and a charming property.

2 night stay, comfortable, great location for my attendance at the Fountain Blues Festival a few blocks away. Reasonably priced. Amenities of mini fridge, in room coffee, 2 free waters per day & microwave. Fast free WiFi, good TV selection. Complimentary continental breakfast with lots of items. Free parking if you make reservation directly with hotel and not a booking agency.

The desk clerk Tina is a very nice person. Myself and my coworker showed up after our regular hotel stiffed us. Very nice staff. Older classic hotel located in DT San Jose. Lots of restaurants nearby. Mini fridge loaded. Comfortable bed clean, renovated rooms. Quiet, easy to sleep during the day.

The location was great for being close to the convention center, and cheaper the other brands. On site parking, included because I booked direct. But, I had to log into the internet mulitiple times a day for each item and wifi was unpredictable. I was worried about a zoom call, but was able to stay connected. often the websites would spool and eventually catch up. Also, housekeeping didn't do a complete job, I had to ask for more supplies the next day. Staff was very helpful and nice. Cool old building and heat/AC unit was very responsive. Refrigerator and microwave worked well. Bed was perfect! But, the internet issues were hard for me. Not sure I'd stay again because of that .