This is for the Natick branch. We came in to drop off an already filled out application for a small loan. So far we've been waiting for HALF AN HOUR to talk to the only guy who can take the info....

Customer service is the absolute worst. You can't pay loans online, only through a check via mail. Their communication is sub par at best.

If there is a way that you could put no stars I would. I wish I could describe all of the troubles I have had with this bank. I am a college student who really depends on my debit card to be able...