This place is always great. I've been going there forever. Have a half decent selection of shoes and usually have some way of getting a discount through coupons in email. The prices are usually...

I needed some black comfortable causal shoes. I came in with good expectations and I was happy to leave with a good pair of shoes. I settled with the most comfortable pair. The attendant that...

I had called the store searching for an item and was put on hold for nearly fifteen minutes. Once a sales associate finally answered, he was mumbling and did not seem to have a good understanding...

Update customer service (customer satisfaction/return policy)! They don't work with you to satisfy their customers, even at corporate higher level management. Although they say there is no time...

My goddaughter, principal at a high school suddenly called with a request that I run to the Big 5, buy cleats for a student who had none and was at a soccer game and couldn't play. She asked that...