James Brown deserves **100 stars!** He went above and beyond to get our A/C back working, and I truly cannot thank him enough. My family and I had been without A/C since Friday, and we had already...

Jimmy did a good job with fixing the refrigerator. He made sure the refrigerator had the right part.

I'm not gonna speak on all the technicians for Firstkey but this one in particular named Jeffrey went over & beyond for me. I've been having trouble with my hvac system & technician after...

I had a service technician come out to repair my refrigerator, and I couldn't be more pleased with the service I received. Brian Rogers did an outstanding job! He took his time, thoroughly...

Horrible customer service. Wanted to get something done, they refused to do it through email or text messaging and demanded that I accept a phone call. I had a second issue, same thing. I just...