Yahoo
Inside front desk
Outside
Empty, three people working and yet no service.
It's about to go down on Springer - but showing this in a Spectrum location?  Okay, then...
Too many people waiting in line with 1 employee working at first while the other was on break .. SMH
1 worker, 2nd worker is chattin doing nothing. Takes 30-40 minutes per person to return a cable box. Worse CS ever. Bring snacks
Spectrum Internet Services

Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services. Visit your local Spectrum Store at 13179-1 Black Mountain Rd. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Rancho Penasquitos Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

Website: spectrum.com

Phone: (866) 874-2389

Cross Streets: Near the intersection of Black Mountain Rd and Twin Trails Dr

Closed now

  • Mon 10:00 AM - 8:00 PM

13179 Black Mountain Rd San Diego, CA 92129 ·2150.23 mi

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Reviews

yelp
2.0 264 reviews
5 star
42 4 star
9 3 star
13 2 star
12 1 star
188
Dante D. 05/21/26

Royan was a champ for helping us out about a week ago. We wanted to switch over to Spectrum Mobile from T-Mobile because of the great prices so we headed to our local Spectrum at about 1pm. We...

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Weelic C. 07/13/26

Just received my spectrum fiber internet service in san diego. I texted a local spectrum agent (my complex had their promotional materials around), and setup was straightforward, their app runs...

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Kimberly W. 09/27/26

Spectrum is hands down the worst internet provider. Their internet is unreliable, they constantly have service disruption. When I can in for tech support, I have to request a supervisor to trouble...

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Long D. 10/14/25

Came in on Tuesday 11 pm without appointment to return the wifi router. No line, no wait, CSR scanned the wifi router, confirm the address and driver license check and received the stuff, printed...

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TeaNCali .. 08/01/26

Don't appreciate that a woman's name was called but she had the agent wait while she went outside to go find her husband. Wasting time. If you aren't ready to be provided service when your name is...

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