An authorized dealer of ADT sent out a polite & helpful installation technician who went over all equipment he recommended for our home, waited while I read the long 14 page contract, & answered...

My business was charged under two monitoring contracts at the same time due to a failure to cancel the original agreement. Written cancellation requests did not result in timely resolution. The...

My previous rating from October 2023 was 1 star, and I will increase my rating in September 2024 to 3 stars. In June 2023, I called ADT to sign up for a promotion that offered a free ADT Self...

The Absolute Worst Company I've ever dealt with. When I say Run I mean faster. From the guy who installed it, to the top of their food chain - billing - total incompetence. You'll Spend HOURS on...

I don't know if my experience is site-specific, but I can say with full confidence that it's ADT-specific. Their customer service is, hands down, the worst I have ever encountered. They charged me...