Here to pick up my mother's belongings. The lady at the counter was nice and apologized for my loss. I am guessing that working for this type of organization makes one lose the sympathy factor...

Hope you don't have to come here. The people were nice on the phone. It did take some time to sort things out when we arrived.

The female I spoke with had absolutely no compassion for the fact that even when you call, you are calling as someone who has lost someone that you loved and cared about. She was cold and callous...

The staff is amazing and friendly. The process is efficient and quick, the facility is currently being remodeled however, the efficiency of staff made the process seem like a regular day.