Every time I go to Macy's I feel like I am at the Thanksgiving Day Parade. Such a fabulous store! Every time I have gone to Macy's at Oak Park Mall in Overland Park, Kansas, the customer service...

We ordered three items: two couches and a reclining sectional. All three items were delivered today with massive problems for each. The reclining sectional was supposed to be brown, and instead...

If you are looking to make a furniture purchase, just know the customer service is pitiful! I want to share my purchasing experience since I drove four hours to Kansas from another state to see...

I just moved to the area and went to Macy's to see their store. Quality items, many of which were out of my price range, but Carrie provided such wonderful service I wish I could have bought...

Worst Macy's I've ever been to. No one is around to help in any way shape or form. When you do find someone they have no idea what they're doing or how to help. Boooooooo.