We’ve stayed at 4 Holiday Inns within the past month. This is ,by far, the nicest. Room was spacious with a couch and a small table with 2 chairs. There was a safe in the closet..but on the floor which was very difficult to access. Bathroom was spacious and included amenities such as makeup remover packets and toothbrushes. Breakfast was very good with one disappointment…..none of the delicious warm cinnamon rolls. Evidently they were ordered but never delivered ☹️.

Something has changed. I regularly stay here when traveling fir work. I've always been very satisfied, but clearly there have been changes. Room maintenance is declining...my last three visits found obvious damage or equipment failures that could only have ignored. The room amenities have been reduced. Cleanliness in rooms and common areas is down...don't look too closely inside the elevators. There are no smoking signs everywhere, but clearly those are only for non-pot smokers. A co-worker stayed here recently after I said I stay here regularly. They said that visit will be the last.I think it's time to move on.

Clean, comfortable, friendly staff. Easy to get to, many decent dining options very close to hotel. One thing that didn't effect my rating, the decor is kind of hideous. Odd colors, weird looking light fixtures. Not my style, but hardly something to detract from a decent hotel. But I will definitely stay here the next time travel takes me to Albany.

My room suffered from several maintenance issues. The room had a strong mildew smell, particularly by the bathroom. There were several spots where it looked like prior water damage could still be seen. Additionally the window in our room did not latch in a way that blocked out noise from outside, and led to us being kept up til midnight when an event at the hotel had several n noisy guests congregating in the parking lot outside our room. I called the front desk about it, which was a struggle as the phone in the room didn’t work very well, but no effective action was taken, making it very hard to sleep when we had an early morning the next day.Additionally our bedding had several stains and I found hairs that weren’t ours in the bathroom. I would not stay again.

THE PROS : + Free breakfast for all rooms+ Strategic location just across shopping mall+ Microwave & Coffee pod machine in the room+ Indoor swimming pool for all season usage+ Free hot drinks in the lobby around the clockTHE CONS :- Questionable room hygiene level- Room facing parking lot and low privacy- Small bathroom- Low water pressure in the showerFull and detailed video tour review in my YouTube channel JOBLESS WANDERER