Stay far away from this place, I booked this place for our anniversary and then had to cancel due to a work obligation, I canceled well within the cancellation period, and as per their own guidelines, (clearly stated on website) was due a full refund. I Called several times to follow up, sent emails, and even texted. Finally, I spoke with what I believe was the owner, she assured me I would get a refund, but then tried to claim that no payment had gone through, even though it clearly showed on my bank side that the transaction was processed, and when I called my bank, they said it had been paid. Luckily, I kept evidence of everything . She stopped responding altogether. These people seem like they are desperate for money and will take it unethically. Sad.

This place doesn’t have the same style and class it did when it was featured in all the major publications on its website. Don’t be fooled. I think something must have happened to the stylish people who owned it back then and now it’s been bought by people trying to keep it alive. Gardens and interiors are not kept up. It’s like going to grandmas house when grandma can’t afford a gardener or a good housekeeper and she’s had to sell all the good furniture to stay afloat.

My first comment is to Run.Run as fast as you can away from this place. I attended an event here recently and I was not impressed with what I didn’t receive as promised for the price I paid!! Rooms were nice I will give her that but false advertisement does not make good partners. No complementary drinks were offered, no bath robes provided, and no buffet breakfast would be provided as described by website. When asked about the lack of these amenities, her only comment was no one stays and eats, so it’s wasted food so I’m not providing anything. Then she backtracked and offered mini muffins along with coffee and juice , despite our stay being a weekend which on her website stated buffet breakfast. The host attempted to advise the owner that all of the guest staying were not going to leave and could she reconsider. She said the host could pay for some casseroles a friend of hers could make but the host kindly declined. I was warned by the owner upon arrival, that a dead rat was in a wall of the dressing room downstairs so the only available downstairs bathroom was unavailable for the event guests unless the candles could cover the smell that afternoon. She was not going to open the room until the next day. We were also told no late checkouts because she had the rooms rented and need to clean so we needed to be gone by 11. We had to ask for toiletries towels and know where to find the toilet paper.The next morning the guest staying there were provided with a marvelous breakfast that the host of the event provided themselves. NOT THE OWNER! We at least did not have to leave go get food and come back and forth as the host was most generous to us. When the caterer arrived that afternoon to set up they were locked out of the kitchen. The owner gave multiple excuses which not one was the same as to why they could not use the kitchen .She couldn’t make up her mind which excuse to give -that it was just closed or it was being remodeled. The host of the event, I believed was extremely frustrated but carried on bravely despite the issues. The owner never provided coffee as promised using a large percolator but had the Kuerig available, juice was not provided as promise and the coffee pods used were not replaced. Not to mention the creamers were curdling the coffee. It is very apparent that the money she is taking in is not being spent on any upgrades on what is a historical home that is in need of repairs.Like I said the beds and pillows were comfortable. Extra blankets were needed but none were to be had. And no one to call to find where to get any. There were no instructions on how to heat the rooms or how to get to a channel on the tv. Nothing really seemed to work in our favor that weekend. It was like here’s remotes for things, you’re on your own. Maybe a note in each room on how to use the remotes for the heat and tv’s would be beneficial. Plus having the Wi-Fi password in each room as well and not posted downstairs hidden. Each room had a small frig but nothing in them to greet their guest. Surely those small bottles of water could not cost that much?One of the guest staying there for the event was informed that she could not take a hot shower because there would not be enough water to allow her that. Also the same guest had issues with the shower and when the owner FINALLY called back she suggested the GUEST take the shower head off and clean it! The host kindly suggested she have someone come fix the issue since the guest were exactly that -guest not employees.The final morning we departed the owner showed up at 10, before we were suppose to be out of our rooms at 11. As we decided to go ahead and leave she confronted the host asking if she could call the guest in the bungalow to come in and settle her account!! Kindly the host sent a text message and as we got in our cars to depart she yelled from the top of the stairs -“did you call them.” To which the host replied “I sent a text,” and we left. I’m sorry, this is not a way to treat people and we are not your employees. Also be aware that surveillance is there somewhere???!!If you are considering an event GET A CONTRACT AND BE SPECIFIC. This will eliminate headaches and ulcers. Plus protect everyone involved or go somewhere else. I will not be a returning guest.

Charming renovated old house only a mile from The Strand downtown. This is not a Marriott experience. If you appreciate the beauty of old southern homes near the sea with a personalized experience, stay here. It feels like you have this 8,000 sq ft home all to yourself! Joelynn is a wonderful host and made sure we had everything we needed. We had dinner at Rioldos Italian downtown and it had the same old town vibe as well and was very good. We will definitely be back!!!

My husband and I stayed in Carr Mansion for 4 nights and we had a fabulous time. We stayed in The Merchant room upstairs and it was large, comfortable and quiet. We spent our evenings sitting out in the beautiful patio/terrace at the back of the house. It was so peaceful. The lady who runs the house, Joellyn, was so nice and went out of her way to ensure our stay was perfect. She was always available if we had any questions or need anything. She also cooked us a very nice breakfast.We will definitely be returning guests.Thank you, Joellyn.