Although you can get tickets of the Maid of the Mist and the Cave of the Winds without the Niagara Falls Adventure Tours it's fun to listen to the guide and his interesting stories. I can recommend it.

Nothing stands out. It was not a tour by definition. We had a chaperone in jeans and a t-shirt that walked us from place to place and told us he'd meet us afterwards. After he'd left, we were left on our own to figure out where to go and what to do with the paid experiences. I guess I figured I'd be more of a tour group with a guide that would perhaps educate us on the history of Niagara Falls, give us anecdotal stories, maybe some facts or statistics. It felt rushed, impersonal, and too pricey for what was involved.

Our tour was the 1-hour guided tour and Cave of the Winds. Tour guide Michael was fine. He told a couple stories. We stayed on the Canadian side. We didn't know the travel time to Goat Island or through border control so we arrived at the park early. We had plenty of time to walk and visit Horseshoe Falls (actually got to see the rainbows because it was around 8am and the sun wasn't too high), American and Bridal Veil falls on our own. We walked all around the park be the time the tour begain at 10am. Michael told us a couple stories but then got us our tickets to Cave of the Winds since we already walked around ourselves. Cave of the Winds was less than 20-minutes. We walked the wooded path along the cliff, took a few pictures and that was it. Getting in the park, walking ourselves and reading posted things about the history and the Cave of the Winds would have been much cheaper than the tour. The 'tour' really wasn't needed and not recommended for the tour we did.

We did a tour of the falls in Niagara with Michael, he was fantastic. Very knowledgable, funny and helpful.

The customer service I recieved from this company was exceptional. I had booked to go on the early tour, but unfortunately, I was delayed. When I rang the company, they were so friendly and immediately transferred me to a later tour. Darin, our tour guide, was fantastic. He had great knowledge and enthusiasm. The Maid of the Mist was unforgettable. Thank you for an amazing experience.