No appt needed. I know , everywhere it mentions you need an appt. You don't . *Go early - 20-30 mins before open time. Security is really nice. Doing his job. Staff - was so kind and helpful....

Poor customer service. They want EVERYONE to go online for all services. The few local offices have very little services available. Just sad! They do not have a problem collecting your money.

I was on hold for 45 minutes, a rep answers. I explained my reason for calling, then he puts me on hold. I have now been on hold for a total of 72 minutes, I guess he just put me back on the same...

I went in today with my adult foster son to try to get his past tax refunds. Good news is he was successful in getting his 2 checks (lady claimed up to 9 weeks to receive in the mail). Here's the...

Absolutely fantastic customer service. My agent was very helpful and assisted me with the process very clearly. He was very knowledgeable about the reason for my IRS visit. Make an appointment...