Kind of knew what I was expecting and only booked due to the close proximity to Disney Park which is approximately 20-25 minute walk. The hotel is adjacent to a freeway so it becomes quite noisy at 5am with traffic. There are a few eateries for takeouts located nearby; or go into Downtown Disney for an overpriced meal. The room was spacious; however appears very dated and requires investment. The bed was uncomfortable; but the bedding was clean - not to sure a fleecy blanket was needed; just a thin duvet and blanket would have been better. The bathroom came with a bath; however unfortunately there was no plug which was disappointing if you want a bath rather than a shower. There was a pool and hot tub; however we didn’t use these and was unsure if these was open.Overall the value for money was a little expensive for what basic amenities and comfort you got.

Staff are rude and unhelpful service is 0 avoid

Avoid this place like the plague. While the stay was fine the blatant theft of additional funds from my travel partners credit card is unbelievable. We booked through bookings.com so the booking was fully paid prior to arrival, on arrival we paid the extra $100 bond as is normal process. On check out they confirmed the deposit was returned. Fast forward to now and we find deposit has not been returned as as a bonus we have now be charged again for the room. $800+ Multiple emails back and forth to sort it out have been met with this hotel blocking us and now not responding to our messages. They even had the hide to be 'offended' by us questioning the double charge. Do yourself a huge favour and stay at the Americas Best Value Inn & Suites. Kicking myself now for not staying there this time.

Small Motel type accommodation. We were made very welcome upon arrival and was not charged any early check in fee. The room was clean, tidy and very comfortable. A great location for the Disney Parks, about 15-20 mins walk away. Facilities in the room included a hairdryer, iron and board microwave and a mini fridge which was great for our drinks purchased from the supermarket across the road, which is open till 4.00 am so you can get your drinks on the way back from the parks for the next day. There is free Wi-Fi but the reception in our downstairs room was not great.One negative is there was no safe in the room so had to carry passports and all cash to the Parks each day.However, overall we would certainly stay here again.

We checked in on august 22/2022 for 2 nights through Amex platinum. We checked about 3:30 pm we talked to a clerk named Armand . He showed us the first room which was completely filthy. We opened the refrigerator and Inside was a box of kfc chicken , a pack of moldy hot dogs and a spoil liter of MILK . To the addition the refrigerator was not on . Also on the bed was some hair . Disgusting . My friend had bug bites . Then he offered us another room which had no pillows so he pulled it from another room which was probably not sanitized . The refrigerator was also not working . At this point we had enough . This place was unsanitary but we used for 30min . No towels provided, no cups provided , and lied about amenities like ice . I contacted Amex platinum , demanded a partial refund . Which Amex recorded the whole conversation about the condition of the hotel . This is the worst experience I had with Amex travel . I think they should remove this hotel from their travel choices as it is making American Express travel as embarrassment .