My gas went out overnight last night. Got up and took the coldest shower ever. Made the call to the gas company and was so cheerfully answered by a Ms. Garcia, I surely thought I'd called...

One: Their 877 number keeps disconnecting. Two: it took me 15 mins to bypass the voice activated system to reach a live rep Three: The live rep barely speaks English. But we managed to put the...

Same problem everyone else is having dropped calls, 30-45 second delays from the automated system to respond back to your conversation, 3 separate customer help representatives telling me 3...

Stop bullying, nagging, threatening and robbing from residential customers whom are poor and whose jobs are only paying peanuts!

Called in at 1100 this morning and reported a gas leak at my resident. The agent I spoke with asked if I could hear a hissing noise coming from the valve. I explained that I wouldn't be able to...