We stayed in Room 229 and immediately noticed something was wrong. The room reeked of a sewer odor that worsened every time we flushed the toilet or used the shower—especially with hot water. Maintenance’s solution was to dump baking soda in the toilet, which only temporarily masked the smell. By the next morning, it was back and as strong as ever.When we reported it to the front desk, we were met with rudeness and dishonesty. Instead of addressing the issue or offering to move us, we were told the hotel was “completely full” and we would “just have to deal with it.” A quick online search showed rooms were available. That’s not just poor service—it’s blatant lying to guests.The physical safety of the property is questionable. The stairway to our room has an uneven final step, several inches taller than the rest, which caused me to trip while carrying luggage. At 3AM, the fire alarm in our room went off three separate times for no reason, waking us up repeatedly before it finally stopped on its own.Yes, the beds were comfortable and the room appeared clean, but no amount of decent bedding makes up for unsafe stairs, a faulty fire alarm, a persistent sewer odor, and a front desk staff that treats paying guests with hostility and dishonesty.Bottom line: this was one of the worst hotel experiences we’ve had in years. Avoid Room 229 and, honestly, avoid this property entirely—there are far better options in the area for the same price.

I absolutely loved this hotel, it’s a hidden Gem! The staff here is amazing, and helped us out so much! My wife and I arrived two hours before check-in time, and they didn’t even charge us to check-in early! It is a bit of a distance from Disneyland; however, they have papers at their front desk on how to get to a free shuttle, if you don’t mind walking approximately fifteen minutes. My wife and I used Lyft and Uber, which cost us approximately $15 dollars a day, for the trip to the park and back. We were here five days and were able to save more money doing the Uber/Lyft than spending way more money on a hotel that you could just walk five minutes from. The fridge and microwave are these retro looking ones, totally awesome! The room was so fantastic, and the bed is heavenly! Literally one of the most comfortable beds I’ve ever been in! I also believe I saw a sign that said they’re renovating, which means the rooms can only get better! The name is a bit misleading, but the whole “Maingate” is talking about for employees. My only suggestions for this hotel, and I won’t put any less than a five star because my wife and I had an amazing experience, but my only suggestions for the hotel are as follows: 1) really needs a blow dryer and ironing board, the closet totally has the space for it. 2) update the lamps on the side tables to the ones that have USB ports, the nearest available plug in is by the desk on the other side of the room; which we totally worked around and didn’t bother us, just a suggestion! 3) need non-slip mats in the bathtub, those porcelain jobs are slippery! Literally, other than that, no problems whatsoever! A hidden gem you really should consider doing business with on your Disneyland adventure!

This hotel has been reborn! I know it wasn't much before but the newly renovated rooms are such a breath of fresh air. Clean, modern esthetic, with special touches that are unique. I would rank it as one of the nicer rooms I've stayed in at any hotel, even at twice the price. Yes, there are still a few things that are still to be done as the renovations are near the end. But you can really tell that the owners went all out to create a place that is restful and rejuvenating. Note: this is August 2024. Any review prior to this is simply not the same place anymore.

I need to start by saying I got an incredible deal picking an unspecified hotel in a general area close to Disneyland for the 3rd and 4th of July. My reservation was made on the 3rd and I was psyched to say the least. The front desk staff was friendly and shuffled things around so my back to back reservations could be in the same room. But the room itself was aged, mismatched and shoddy. The stairs up to the second floor and the walkway itself were badly in need of repair. An open dumpster sits alongside those stairs. It was billed as ½ mile to Disneyland. That was true if you were a crow and flew to the back wall. It was a 35 minute walk - at a brisk pace - to get to the main gates. The biggest concern was an unmarked curb between the parking lot/dumpster level and the sidewalk that led to the stairs. I didn’t see the curb and tripped hard. Screwed up my knee and my shoulder. #wouldnotrecommend

We stayed in one of the 3rd floor rooms (#331). It was clean, no bugs. No fan in the bathroom. Nice size TV on the wall. We were asked to not smoke in the room. We followed the rules, and I did get my $100 deposit back. I know this is probably most peoples' concern.