Our visit started out on the wrong foot starting with the valet which at that time was two young men who almost seemed annoyed at the interruption and didn't do anything to assist with our luggage. Fortunately that was the only negative experience with the valet, every other time we took the car in/out we were very pleased with the service. Our next and only other problem was check in. The badge said trainee which was surprising in itself and no name, but during the check in process a very loud train went by which prompted me to say I hoped we were towards the front (ocean) of the building and not the rear (rr tracks) of the building. She politely informed us that all the rooms got the train noise. We got to our nice and large room only to find we were the very last room at the train tracks. We like to enjoy our balcony which we did but had to put up with the frequent trains. Seems like all rooms have a nice ocean view. Hotel was freeway close and close to all areas of Ventura. Restaurants and lounge were not busy and not terribly inviting so we did have two breakfasts there as well as drinks one night in the lounge. There is an excellent restaurant just across a walkway that we discovered by entering the hotel restaurant but opting to leave for some place that looked quite busy and more inviting. In researching hotels for this visit, this seemed to be the only one on the beach and probably the nicest, so in mind it's a trade off, beach with noise, or one of the other hotels. Maid service was excellent, better than most.

We recently visited this hotel for several nights while in Ventura Beach. We enjoyed a king-sunset view junior suite room. The room was well decorated, clean, spacious and had 2 separate balconies both with great sea views. In addition to a spacious bathroom the room was equipped with a mini fridge and coffee maker and overall in good condition.The hotel itself is directly on Ventura Beach and you can walk out of the lobby, cross a sidewalk and you are on the beach. The views from the room are ocean front. Despite reading several comments on excessive noise, we did not find this to be an issue. There is a train track nearby, but hardly an inconvenience.You are a 10 minute walk from Ventura Pier and a 20 minute walk from downtown where there are plenty of shops and restaurants and pedestrian only streets.We arrived early in the afternoon, and even though our room was not ready, the desk staff took our number and texted us when we could check in. Overall, the staff was very helpful and welcoming, from the restaurant staff to housekeeping. There are several restaurants onsite but the main one- Moofish-seemed to be only open for breakfast and lunch. We did eat at the lobby bar with service outside on the patio. The outdoor areas are very pleasant with firepits and lots of comfortable seating. There is a swimming pool on site.Parking is at a garage next to the hotel and costs $20.00/day.Overall this is a great hotel and we will definitely visit again.

We paid a lot to be right on the beach. Unfortunately on 6/14 2-10:00 pm there is a VERY loud outdoor concert venue across the freeway. Wow! We hear everything!!! Hotel staff unconcerned. Ear plugs, noise cancelling headset could not block out the concert. Tried to change room to north side of building - no luck. NOT happy.

My husband and I have been coming here for 20 plus years and are platinum elite members with IHG. Today upon checking in we were treated terribly. A very pregnant rude receptionist told us that if we get the upgrade. We would have to wait till a room was available? Ok so we said we would wait . So we kept checking to see if they had the room available? It was 3 hours that we waited . The last time we check in and the receptionist told our room on the 11th floor was still not available, but there was a room available on the eighth floor. The receptionist put us on the 11th floor check-in for that room. We sat around all day as platinum Elite that should not happen at all .

We were pleasantly surprised with the Crowne Plaza. Friendly staff, clean room, and good value with a partial ocean view on an upper floor. Walking distance to downtown restaurants. Parking was in a public garage, which wasn't our first choice but turned out fine. We left our window open at night and enjoyed a nice sea breeze and the sound of crashing waves.