Got a pair of shoes. Their process to try on shoes is unique. You pick the shoe you want, you try a stock model of it for the size, then you choose the color you want for the sales person to grab...

I had a really uncomfortable experience at this location. I asked an associate if I could try on a specific pair of LightSpray shoes. He told me they were very expensive, intended for marathon...

My husband and I were on a shopping spree at the Newport Fashion Island when we spotted On Store. We were greeted right away. The employees are really nice here, not pushy but helpful. We both...

I had an extremely disappointing experience with On at Fashion Island, and after three weeks of being sent on a wild goose chase--between returning to the store, customer service calls, and...

Wanted to compliment the amazing customer service here! I was looking for a certain style of On shoes, so I asked an associate here named Anthony if they had any in stock & he helped me out the...