I've often had them replace batteries or adjust band. Bought my first watch from them recently. It developed problems and they replaced the works without me even asking. Did it with a smile and no...

Brought in a $2k+ watch to get the crystal watch face replaced. Specifically asked for mineral glass which is the industry standard. Owner said No problem and to come back in 2 weeks. When I...

Expensive watch battery replacement. I found another jeweler that was perfect...& at less than half the price.

When they accept a job, it is done well. If they don't have the experience yet, they tell you. Honest & competent!

Took in vintage bvlgari to get a new band put on and came back to both of the screw heads threaded and scratched and both pins put on incorrectly. Owner was nice enough but didnt seem too...