I've had haggles with this agency in particular since before I received the vehicle. They are very unorganized, and do not keep up with their reservations, or the customers that they need to help....

I would give them zero stars if possible. Rented a pickup up a week in advance and came in the day before to confirm. Came back today to get the truck and guess what? NO TRUCKS ON THE LOT!!!...

Romel 4303 worst manager in the world - Oakland city is what he told me - I was lied to by an employee and no one is trying to help I was disrespected and it was horrible most worst experience I...

Hertz rented us a car for 11/10 (a Sunday). When we got there they were CLOSED. Called the 800 number and they told us the only thing they could do was to hold our reservation until Monday. BFD...

BE WARNED!!! They will schedule to pick you up and your rental, BUT WILL NOT TELL YOU THERE IS A GOOD CHANCE THAT THERE WILL NOT BE A RENTAL!! I scheduled for someone to pick me up at 8:30AM and...