I went to Big R's Carpet today and I am so thankful I did. James was absolutely kind and knowledgeable about the padding and carpet. He explained to me and showed me the difference between the low...

Craig is as honest and genuine as they come. They've got a huge selection at reasonable prices but more importantly they have superb customer service and dedication. Our carpet installer under...

James, the son of the owner is a flake. Promised to show up a 10 am on Saturday, calls a couple of times stringing me along, shows up at 4pm, 8 hours late. Promises to come back to take fridge...

James does have time issues. But if you want a perfect job you will get it with James. He installed vinyl for us 5 years ago and it still looks perfect. The delays and missed appointments are...

here's my update on Big R's carpet. James finally got the carpet job done at 11:30pm last night. Once again he was hours late from when he stated he would be here. It took him 3 nights(not day...