We've been a really happy customer of Masergy since the Broadcore days. That's just a long time to commit to one company. And it's been worth it. Our VOIP phone service is easily managed so that I...

phone service is unreliable. The hardware is difficult to use and increases work time for staff. Support is worse the bad. DON'T USE COMCAST! DON'T USE MASERGY. Store _forced_ to use as decisions...

Services we signed for were never delivered, and the terms of the agreement were not upheld by your team. Regardless of the contract language, this situation reflects extremely poor business...

Avoid this company at all costs. Bait and switch at it's best. Don't let Comcast talk you into their SD-WAN Solution from Masergy. Sales team is top notch. Promising you the world. Support team is...

Not reliable at all. Upgraded from our previous provider that was 2 Mbps to 20Mbps and now we are lucky to get 1Mbps. It's been over a week with no help from Masergy at all. I have missed many...