Most utility companies suck, but Waste Management goes the extra mile to be particularly difficult. Once in a while, I call and the customer service representative is helpful and direct. However,...

*The Good...I've been with WM for many years, the drivers are good and always take the time to wave at the excited little children who are waiting to see the Big Trucks lift the bins and the...

If I could give fewer stars, I would. WM is the absolute worst garbage hauler in the Portland Metro area for customer service. Full of unpleasant customer representatives who frequently talk over...

Please shop around. Bad service, insane prices, strong-arm tactics, missed pick-ups, ignore site specific instructions. I called to complain and they basically said that is the way it is. When I...

Confusing billing practices, strange fees, slow and erratic changes when requested, erroneous information given. If this company didn't have a monopoly on trash service at my house, I would have...