In San Juan, Puerto Rico, Uber was horrible. They had surges and drivers who didn't know where they were going. In Boston, they had some drivers who could not speak English, but thankfully knew...

Boston Logan Airport - 3 attempts to get an Uber - all started 0.7 miles away. Each one got rerouted or couldn't get into the Uber pickup lane - thanks to whoever was directing traffic! All 3...

Ise CURB. Uber gps is sorely deficient. I live & work in the heart of boston in buildings with clearly marked address numbers and the drivers never locate me. I'm using CURB

No customer service. You are told to message Uber thru social media platforms - only to be caught in an AI chat loop. Do NOT purchase an Uber gift card in another country. It will be useless and...

When you reserve a ride ahead of time, Uber will tell you the ride is confirmed and that they will send you the driver info later. This does not mean that you will actually get a ride. If no...