My now newly fiancé and I called ahead to the Kay Jewelers in the Harrisburg Mall tonight, and Katie the store manager was so kind and allowed to keep the store open just a little bit longer to...

My husband and I actually liked this place at one point but for my birthday this year he got me a Bulova watch from here. The day he got it for me I put it on to see if I liked it. After realizing...

Have dealt with the assistant manager and the individuals that take care of any custom jewelry and all I can say is Yikes!. The individuals that helped with the custom work in the beginning were...

The customer service in this Kay's location is horrible and that's putting it nicely. Employees are rude and dismissive. They treat customers as if they are an inconvenience. If you don't buy the...

They are horrible to deal with- they don't return calls, don't answer phones. My husbands wedding band was supposed to be in 2 weeks before we got married- its now 2 weeks after and we still don't...