We had an issue with the car that we rented at the airport. We went to the Budget store on North Keystone and Susan was very helpful in getting us a new vehicle. We really appreciated her...

I booked a car rental through booking.com for my trip in Grand Junction. Never was I told that there was a $200.00 security deposit, si that put my $200 short on my trip budget, then I go to...

What is a Budget reservation worth? ZERO. Even with a rental car confirmation on 4th of July weekend, my family and I showed up and were informed that they had gone through their cars by...

I would give 0 stars if I could! First they give me a car with bad tires. Then they give me a dirty car that makes me sneeze, then they try to make me pay a cleaning fee when I returned the car...

I wish negative stars was an option here. This place sucks that bad. Below is a letter I wrote to their Customer Service. All I received was a form letter in response. I gave them two weeks to...