So my car broke down on the highway in the middle of nowhere. The closest town was Buelleton and it was a Friday night, Hertz was the only rental company still open. I made a phone call and showed...

I was able to get a car here on short notice (be advised they have a really small selection because it's a small town and they just end up with whatever cars people drop off here, but they still...

They don't answer the phone - ever. Worst customer service ever by Hertz. Not sure I can find enough negatives.

Thanks to traffic on 101, my friend and I were running late to pick up a Ford from Hertz at the very end of a long Friday. Beverly and Keith, the unflappable staff in the office, were kind enough...

This location has the WORST customer service. I have rented here a few times and have had rude, unprofessional service EVERY TIME! No one ever answers the phone and does not return calls for...