A tremendous company to work with. These people really do attend to the customer very impressively. They have a wide selection of area rugs in various styles and materials, and they often...

Purchased a 10x13 rug which included a free waffle pad. No pad was delivered. Instead received an email with an offer to upgrade the pad for $156. After disputing the credit card charge, a $20...

Horrible. Ordered a rug on August 20. It is now Nov 3 and still have not recieved any updates on my order. I have emailed several times asking for updates. They always check with the...

False advertising on delivery times and ship dates. Website says 2-5 business days, I was told after a week and a half that it would still be 2-3 weeks before it is shipped. Do not buy from...

I just completed my third transaction with Incredible Rugs and I am pleased once again. I made my initial purchase back in 2018. The arrival times were well communicated for both the rug and...