Absolutely horrible experience! The place was filthy dirty. The tub and toilet were full of hair and filth. The floors were gross. We needed to keep our shoes on when in the room. The roaches were thick on the walls and floors.The evening front desk guy (Nick) was extremely rude and condescending. This guy needs to be replaced. His attitude and vulgar language have no place in customer service. Zero stars for this place. The hotel Supposedly has new ownership but it appears that no one is concerned with cleanliness or customer service.This is just a small portion of the issues at that place. Read all the reviews. I should have!

STAY AWAY!! This hotel isn't suitable for a dog. The staff said if I don't like it I should just check out (lose my money).I am in a smoking room which is filthy and smells sickening. I have asthma and it is totally unhealthy. There is hair &dirt in my bed. the tub is atrocious. I can even show you my black socks from the floor, that is after I peeled away a lifesaver I picked up walking to the bathroom. The fridge is plugged into an extension cord and the microwave sits on that unusable since there is no plug. This has to be a fire hazard. This room has so many code violations. Charging me for this is a crime. Called front desk 11 times never pick up phone. Called corporate and said I was 200 in queue. Maybe they will see this and get the point

Booked room online showed up did NOT get a room after a several hour wait and still got charged. Eight days later I finally got in contact with them only to be told they will review and get back in contact with me. DO NOT I REPEAT DO NOT STAY HERE

Came to check in and our room wasn’t ready so we are now waiting for it to be cleaned which is causing us to be late to our wedding reception. No wifi, no pool access and no breakfast, but we’re still paying the same price. Asked for late checkout and had to barter for 1pm.

I have no words for this place, worst place ever. Check-in clerk was horrible, I felt like I am not in the USA. No basic manners in customer service. No please, thank you, sorry, I apologize etc. Lobby area was completely closed and clerk operated through a small window. There was a long line of guests (6-7 people) but he didn't care one bit. We made a reservation 1 week before (for 2 rooms). When we arrived around 8:30pm, he was very shocked to see us and I thought that there are no rooms available for us. We finally got a key to our rooms, but we could not believe our eyes. The room was under the construction and smelled like mold and urine and a zoo. Even the room next door smelled the same. People that checked in after us, got their room next to us so we were able to smell it. When we returned to cancel our stay, clerk did not even ask why are we canceling and what was wrong, nor he apologized for any inconvenience. Make sure to see my photos of the rooms. This placed deserves to be closed forever.