The service of the staff is so bad, I went to get a passport for my one year old child, but this staff seems to be completely incomprehensible, especially impatient with the parents, and with the...

Closed for 2 hours for lunch. Where else do civil servants get a 2-hour lunch break? Lines almost always long. Only 1 employee at counter.

Worthless less the one star. They tell you to call back after a certain time then surprise the telephone is constantly busy and you can't get the assistance that was offered. Ms Lee the...

I had a poor experience with Ms. Lee's competence and attitude as I tried to renew a passport. Based upon my research on the Department of State website, I arrived for my appointment with full...