Our room was pretty clean, other than the light switch right by the front door, a lot of stains, which means it isn't ever wiped off, that's not good. Also, our shower had absolutely no pressure, it was terrible and the walls are thin, heard a lot of noise at night from other rooms. The bed was comfortable and the air conditioning worked well. Breakfast was ok, some foods didn't seem to be fresh.

The title was not a typo. We arrived early, our room was ready but they wanted to charge a $25/hr fee to check in early. Even Vegas hotels only charge a flat fee.

Best shower stall of hotels I’ve stayed in. Beds comfy, nice to have large refrigerator, not dinky dorm refrigerator. Dani at front desk was great.

My family and I enjoyed our time at the hotel and were pleased with the rooms and the facility itself. However, we are giving this hotel 1 star for the following reasons:Severe Understaffing: The hotel was clearly understaffed. One employee was left to manage the entire breakfast service alone, and housekeeping was lacking—likely due to the same staffing issue. While inconvenient, this alone would not have prevented us from returning.Unjust $500 Smoking Fee: The real issue was being charged an exorbitant $500 fee for smoking in a room where no smoking occurred. The hotel’s sensors falsely flagged my hair dryer as smoke—a documented issue with certain hotel sensors. I was staying with my brother and my 12-year-old daughter. Neither of us smoke, and I would never allow smoking around my child.Poor Customer Service and Lack of Management: I immediately called to dispute the charge and was told to fill out a form since the GM, Derek, was unavailable. I was told he would be in Monday, but when I called, he was not. I called again Tuesday and was told he had already left for the day at 1 PM. At no point was management available during a busy holiday period, and the front desk staff were dismissive and rude. A hotel operating during holidays should have management accessible or at least ensure issues are addressed promptly.Unprofessional Handling of Dispute: Derek denied my claim twice, despite evidence from both myself and my brother. His only response was repeatedly sending the same report, showing a lack of willingness or ability to resolve the issue. His absence during critical business hours and failure to assist customers reflects poorly on his leadership.I will never stay at this hotel again and will share this experience widely. I expect a full refund and will escalate this matter to corporate. My family will do the same.

Basic but clean rooms. Staff was hit or miss. Warm nice small saline pool and nice gym. Overall positive experience not fancy but nice for it's value.