I stayed at Larkspur Landing while attending a conference for work. The hotel manager was so attentive to my needs when I forgot my phone charger at home, when my colleague and I needed a ride to the venue, restaurant recommendations. Every step was delivered with a smile and a helpful attitude the enter time. My room was spacious and the kitchenette allowed me to grab a meal and take it back to my room and reheat for later! I recommend Larkspur!

The staff is exceptional. I stay here often for work and this hotel never disappoints. The rooms are great, the breakfast is wonderful. 10/10

Staff and guests are friendly, but there are a lot of problems that arent dealt with. First the fridge in our room was so loud I couldn't sleep. I told staff about it after first night and they said they would send someone to fix it. That never happened.A few nights into our stay, we started getting bites. I thought since we had a dog and there were a lot of other dogs, it might be fleas. I gave my dog some flea medicine and figured it would stop. It didnt. I checked the beds and couldnt find any bugs.When we checked out, I made sure to wash all of our clothes and bedding before bringing them into our home. After a few nights though, we were getting bit again. I've checked everything and cant find any bugs. I've cleaned the clothes and bedding multiple times. I've had the car cleaned, i've given the dog new flea medication. Still we are covered in bites and it's getting worse.I called the manager and spoke to them about this problem. He said they fumigate the rooms between customers. I dont know if this treats eggs though. At first it was fine, but maybe then some eggs of something hatched and then we ended up getting bit. This is not something I've ever experienced before. I feel like I'm being eaten alive. We are being extremely careful and clean and it is still a problem.I'm really stressed out and don't know what to do. After staying at the hotel, we moved into a new apartment and bought all new furniture (beds, matresses, tables, dresser, etc) so now I fear they're contaminated as well. This is a nightmare.

I was invited by my company to stay at this location, I booked online using my card information.When I tried to Check-in I was told the hotel clerk and shift manager Sam, that the hotel only accepts physical card at check-in. I was not able to produce the physical card as it was only available on my Google wallet.I was then told I could call a friend to use their card, and take over the payment at checkout. Very inconvenient but fine I called up a friend and when she tried to pay the hotel's system failed to process the payment. This I wall left stranded with no way to check in to the hotel and had to find alternative lodging elsewhere at a premium.Note: payment with google-wallet/apple-pay is available on their machines, I speculate that the reason they won't accept this form of payment is solely the transaction fees.I just can't fathom a hotel that can't accept contactless payment in 2025 in California.Sam and Leticia were the most unhelpful front desk people I've ever encountered by a mile.Sam was extremely condescending and smug.

We booked our stay every Saturday from June 2024 - January 2025 for business and we were meet with a smile and the BEST VIP SERVICE from the staff at the Sunnyvale location! I highly recommend staying here! Special thanks to Sam, Wendy and Sarah!