Here was what I have found during my 3-night stay for Maple Tree Inn, Sunnydale, California in October 2026. I stayed in the hotel for 3 nights: location is OK; hotel outdated; very bad internet connection; no room services at all in my whole 3-day stay; hotel over priced; a couple staffs helpful, but my interactions with the manager and another staff was very bad; don't recommend this hotel to anybody. My overall rate for this hotel is 2.9 for the most.

Location is very lively and buzzing. The staff is super helpful, specially Ms. Guneet. Love to come back for future stays.

Comfy beds and always clean and tidy. Attentive and conscientious staff. Hard to say anything about prices when the economy has become the wild west. The thing that stands out the most is Guneet. She is an absolute pleasure to do business with. In the age of self checkout and robots, she gives an amazing human touch to Maple. Her customer service and genuine hapiness makes me feel so welcome there. If I owned a hotel I would definitely steal her and have her train my employees ! Keep up the good work Maple !

Some people leave a lasting impression because of the way they make you feel, and Guneet at the Maple Tree Inn front desk is one of those people.From my very first stay, she welcomed me with a sincere smile, genuine warmth, and exceptional professionalism. She listened patiently to my needs and preferences and was always happy to help make my stay comfortable and enjoyable. Her kindness made me feel welcome and at ease from the moment I arrived.I want to express my heartfelt appreciation for her dedication and the care she puts into her work. The quality of her service shines through in the little details that make such a difference to a guest: her willingness to help, her respectful manner, and her cheerful welcome. Guneet embodies the hospitality you hope to find when you are away from home.My experience at Maple Tree Inn has also been very positive thanks to the hotel’s cleanliness, organization, and comfort, along with its affordable, competitive rates. It offers excellent value, and I will gladly return for future stays. I especially look forward to seeing Guneet’s friendly smile again.If more people treated others with her kindness and commitment, the world would be a better place. I hope her outstanding work is recognized and that she continues to grow and flourish in her career.Thank you from the bottom of my heart, Guneet, for making my experience so special. Endless thanks and blessings!

We booked this hotel as I had a work event away from home. We checked in, went to dinner, and came back to the bed covered in ants. It was a weekend and the woman we talked with tried to move us to a different room. We asked for a refund. She tried to say she needed a manager to refund it and no manager was on the schedule until Monday. She then refunded us when we showed her the video. I uploaded pictures as trip advisor will not upload the video.