Royal Green is beyond my expectation. Robbie has been so attentive in keeping me posted as to when the refrigerator and freezer are going to be delivered. With the pandemic it made Robbies job...

We designed a kitchen with Reform, who recommends Royal Green. Of our 4 items, 2 were completely incorrect: Dishwasher: They sent us a 2 year old model that was 2 inches wider than the new model...

They are great at selling but if you have issues they are only sporadically engaged. Like car salespeople -- sell and forget. Installers weren't great either. They are also not focused on facts....

BEWARE! In short - they me a defective Sub Zero, with my firm belief this was a returned defective unit a little over a year ago. I am still dealing with repairs to the unit - thankfully...

Our service experience with Royal Green was simply godawful. They do not honor your warranty. Moreover, they lie. We purchased a GE Cafe Refrigerator in 2022; in 2025 we noticed the food on the...